Privacy Policy – Elon Designs

Last Updated: December 17, 2024

Introduction

At Elon Designs, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your information in compliance with the Data Protection Act, 2019 of Kenya and other applicable laws. By using our services, you agree to the collection and use of your information as described in this policy.

Definitions

“You” refers to:

• Customers: Individuals or businesses using our services
• Suppliers: Contracted entities providing goods or services to us
• Visitors: Individuals interacting with our website or premises

“Elon Designs”, “we”, or “us” refers to the business entity providing design, development, and marketing services.

Information We Collect

2.1 Personal Information

• Names and contact details
• Business information
• Billing and payment details
• Project requirements and preferences
• Communication history
• Content shared for service delivery

2.2 Technical Information

• IP addresses
• Browser type and version
• Device information
• Cookies and usage data
• Website navigation patterns

How We Use Your Data

We use your information to:

• Deliver requested services (web development, design, marketing)
• Process transactions and manage accounts
• Communicate about projects and services
• Improve our service quality
• Send promotional materials (with consent)
• Ensure security and prevent unauthorized access
• Comply with legal obligations

Data Protection and Security

We implement robust security measures including:

• Encryption of sensitive data
• Limited access controls
• Regular security assessments
• Secure data storage systems
• Staff training on data protection
• Monitoring for security threats

Data Sharing

We share your information only:

• With service providers necessary for service delivery
• With payment processors for transaction processing
• When required by law or regulatory authorities
• With your explicit consent for specific purposes

We do not sell or rent personal information to third parties.

Your Rights Under the Data Protection Act, 2019

You have the right to:

• Access your personal information
• Request corrections to inaccurate data
• Request deletion of your data
• Withdraw consent for marketing
• Object to data processing
• Receive your data in a portable format

Data Retention

We retain your data only for:

• The duration necessary to fulfill service obligations
• The period required by law
• Accounting and legal compliance purposes

Cookies

We use cookies to:

• Improve website functionality
• Analyze traffic patterns
• Enhance user experience
• Remember preferences
• Enable essential features

Changes to Privacy Policy

We may update this policy to reflect:

• Changes in our practices
• New legal requirements
• Service improvements
• Enhanced security measures

Changes will be posted on our website with an updated revision date.

Contact Information

For privacy-related inquiries or to exercise your rights:

Elon Designs
Email: support@elondesigns.com
Phone: +254 113 535 848
Website: www.elondesigns.com

Governing Law

This Privacy Policy is governed by Kenyan law, specifically the Data Protection Act, 2019, and other applicable regulations.

End of Privacy Policy