Privacy Policy – Elon Designs Limited

Last Updated: January 23, 2025

Introduction

Elon Designs Limited, a company incorporated in the Republic of Kenya with registration number PVT-3QUD3B, is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the Data Protection Act, 2019 of Kenya and other applicable regulations.

By using our services, you agree to the terms outlined in this Privacy Policy.

Definitions

• “You” refers to:

  • Clients: Individuals, businesses, or organizations engaging with our services.
  • Visitors: Individuals interacting with our website or digital platforms.

• “Elon Designs Limited,” “we,” or “us” refers to Elon Designs Limited, a digital creative agency specializing in web development, design, branding, and marketing services.

Information We Collect

1. Personal Information

We may collect the following personal information:

• Full name, phone number, email address, and other contact details.
• Business information, such as company name, industry, and project needs.
• Billing and payment details.
• Project requirements and preferences.
• Communication records and shared content for service delivery.

2. Technical Information

We may also collect technical data, such as:

• IP address, browser type, and device information.
• Website usage patterns and navigation data.
• Cookies and similar technologies to enhance user experience.

How We Use Your Information

We use your data to:

• Deliver, customize, and manage our services, including web design, development, and marketing solutions.
• Process payments, generate invoices, and maintain client accounts.
• Communicate about projects, updates, and inquiries.
• Enhance our website and services through analytics and feedback.
• Send promotional materials, subject to your consent.
• Comply with legal and regulatory obligations.

Data Protection and Security

We prioritize the security of your data by implementing the following measures:

• Encryption for sensitive data storage and transmission.
• Restricted access controls for personal data.
• Secure storage systems and regular security assessments.
• Staff training on data protection protocols.
• Monitoring systems to identify and address potential vulnerabilities.

Data Sharing

Your data may be shared only under the following circumstances:

1. With trusted service providers essential for delivering our services (e.g., hosting providers, email marketing tools).
2. With payment processors for secure transaction management.
3. When legally required by regulatory authorities.

We do not sell, rent, or trade personal information to third parties.

Cross-Border Data Transfers

If your data is processed or stored on servers located outside Kenya, we ensure compliance with applicable laws and implement adequate safeguards to protect your information.

Your Rights

As per the Data Protection Act, 2019, you have the right to:

• Access: Request a copy of your personal data.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request the deletion of data no longer required.
• Objection: Object to certain types of data processing.
• Portability: Receive your data in a structured and portable format.
• Consent Withdrawal: Withdraw consent for marketing or promotional communications.

To exercise these rights, contact us using the details below.

Data Retention

We retain personal data only for:

• The duration necessary to fulfill the purpose for which it was collected.
• Legal, tax, or regulatory compliance.
• Resolving disputes and enforcing agreements.

Cookies

Our website uses cookies to:

• Enable essential website functionality.
• Analyze traffic and usage patterns.
• Enhance user experience and remember your preferences.

You can manage cookie settings through your browser preferences.

Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect:

• Changes in business practices.
• Updates to legal or regulatory requirements.
• Improvements to our services and security measures.

Updates will be posted on our website with an updated revision date.

Contact Information

For inquiries regarding this Privacy Policy or to exercise your rights, please reach out to us:

Elon Designs Limited
Email: hello@elondesigns.com
Phone: +254 113 535 848
Website: www.elondesigns.com

Governing Law

This Privacy Policy is governed by the laws of the Republic of Kenya, including the Data Protection Act, 2019, and other applicable regulations.

End of Privacy Policy.